Privacy Policy
1. Introduction
At nicnowego.com (“Website”, “we”, “us”, or “our”), we are deeply committed to protecting and respecting your privacy. We understand that your personal data is just that—personal, and its security and integrity are fundamental. We strive to uphold the highest standards of data protection, emphasizing transparency and accountability in all of our data processing activities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of nicnowego.com and governs the collection and use of personal information in connection with our Website and related services. For the purposes of data protection laws, nicnowego.com is the “data controller” for any personal data you provide when interacting with our Website. As the data controller, we determine the purposes and means of processing your personal information.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Includes data about interactions with the Website such as IP addresses, browser type, operating system, referring/exit pages, clickstream data, time spent on site, and other diagnostic information.
b. Account Data
Includes personal information needed to create and maintain your account such as your full name, physical address, email address, phone number, and login credentials.
c. Profile Data
Includes information provided in your profile such as preferences, purchase history, behavioral data derived from your interactions with our services, and feedback.
d. Communication Data
Includes details of your communications with us such as inquiries, comments, support requests, and the history of contact through our communication channels.
e. Technical Data
Includes information collected from your devices including device identifiers, hardware specifications, operating system type and version, mobile network data, and browser settings.
f. Transaction Data
Includes information related to transactions made through nicnowego.com including billing addresses, order history, payment confirmations, shipping addresses, and delivery confirmations.
g. Preference Data
Includes marketing preferences, newsletter subscriptions, communication opt-in/opt-out data, and information about products or services that may interest you.
4. Legal Bases for Processing
We process your personal data under the following lawful bases:
– Contractual Necessity: To fulfill our contractual obligations to you, such as processing orders and providing access to your account.
– Legitimate Interests: To pursue our legitimate interests, including improving Website performance, fraud prevention, and securing our platform, provided such interests are not overridden by your fundamental rights.
– Consent: Where legally required, we rely on your explicit consent to process certain categories of data, particularly for marketing activities and the use of non-essential cookies.
– Legal Obligation: To comply with legal obligations under applicable laws and regulations.
5. Your Rights
Subject to applicable law, you have the following rights over your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right of Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right of Erasure (“Right to be Forgotten”): You may request deletion of your personal data in certain circumstances.
– Right to Restriction: You may request that we restrict the processing of your personal data.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format, or that it be transmitted to another controller.
– Right to Object: You may object to processing based on legitimate interests and to direct marketing.
To exercise any of these rights, please contact us at [email protected]. We reserve the right to verify your identity before fulfilling your request.
6. Security Measures
We implement strong security safeguards to protect the personal data entrusted to us, including:
– End-to-end encryption of sensitive data transmissions using industry-standard TLS/SSL protocols;
– Regular system audits and vulnerability assessments;
– Strict access controls, including role-based access and two-factor authentication;
– Secure backup protocols and disaster recovery plans;
– Ongoing staff training on data privacy and security obligations.
7. International Transfers
As part of the services offered through nicnowego.com, your data may be transferred to and processed in countries outside of the European Economic Area (EEA) or outside your jurisdiction of residence. In such cases:
– We rely on legally approved mechanisms, including Standard Contractual Clauses approved by the European Commission;
– We ensure all services and platforms engaged for international data processing comply with applicable local and international standards.
8. Data Retention
Your data will be retained only for as long as is necessary for the purposes set out in this Privacy Policy. Specific timeframes include:
– Account Data and Profile Data: retained for the duration of your account and up to 6 years thereafter for legal compliance.
– Transaction Data: retained for up to 7 years for financial and fraud prevention purposes.
– Communication Data: retained for up to 3 years following last contact.
– Usage and Technical Data: retained as necessary for analytical purposes, typically anonymized after 14 months.
– Preference Data: retained until consent is withdrawn or data is deemed outdated.
Data may be retained longer where required by law or for the establishment, exercise, or defense of legal claims.
9. Cookie Policy
Our Website uses cookies and similar tracking technologies to personalize content, improve functionality, measure performance, and analyze Website traffic. Categories of cookies used include:
– Essential Cookies: Necessary for core functionality such as authentication and security.
– Functional Cookies: Help personalize your visit by remembering preferences and choices.
– Analytics Cookies: Collect aggregated data to help us understand how users interact with our Website (e.g., Google Analytics).
– Performance Cookies: Measure Website performance and usability to improve user experience.
10. Cookie Management and Compliance with GDPR & CCPA
You may manage your cookie preferences at any time through the Website’s Cookie Settings interface, including providing or withdrawing consent for the use of non-essential cookies. Under GDPR and CCPA, you have the right to opt-out of the sale of your personal information and non-essential data collection. nicnowego.com does not sell personal information as defined under CCPA.
For browser-based control, users may decline or configure cookies through their browser settings. Note that disabling certain cookies may impact your ability to fully use our Website.
11. Special Protections for Children Under 13
Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If you believe we have received personal information from or about a child under 13, please contact us immediately at [email protected], and we will promptly take steps to delete such information.
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Users are encouraged to periodically review this policy on nicnowego.com to stay informed. Where required by law, we will notify you by appropriate means prior to implementing updates.
13. Contact
For any questions, concerns, or requests regarding this Privacy Policy or how your personal data is processed, please contact us at:
Email: [email protected]
We are committed to maintaining compliance with all applicable privacy laws and to continuously improving our privacy practices to better respect and protect your data. If you have a privacy concern, we encourage you to reach out for resolution.